Technical Support

Our support team is committed to providing all our software users with high quality statistical and technical support via either:

 

Some ways we can help you make best use of our software tools:

  • Suggest the appropriate product or procedure for the particular type of functionality required
  • Answer questions about specific details of procedures, such as discussing features, options, and limitations
  • Provide guidance during Cytel software installation and licensing matters
  • Arrange upgrades to most recent releases of Cytel software

 

Our Strategic Consulting group also specializes in training and can provide on-site or online workshops.
Contact us to help you engage the appropriate services

 

Support for Current and Prior Releases Software

We fully support all Cytel software released in the prior 3 years. We also support all applications one version prior to the current version.