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StatXact 3.1 Patch
The details are described below--

  • Product : StatXact 3.1 (Single User version only)
  • Problem : Selecting "Paired Samples -> Hodges Lehmann Test" from the menu, results in an "Unable to load a Statistical DLL" error message.
  • Solution: Copy the \StatXact\Program\HL_ENG.DLL file from the StatXact CD to the StatXact directory on the hard disk.
  • Reason : The StatXact 3.1 Setup program does not copy the HL_ENG.DLL file correctly. The Setup program copies only 206K bytes of the HL_ENG.DLL file but the correct file size is 260K bytes.