Maintenance and technical support for StatXact® and LogXact® are provided to those holding a current maintenance and support contract with Cytel. This applies to both single-user and network licenses.

Purchasing maintenance and technical support (they are bundled and not sold separately), entitles you to:

• Free unlimited phone and/or email technical support on installation, troubleshooting and software operation
• Free phone and/or email responses to your technical questions concerning the statistical procedures in StatXact and LogXact
• Free upgrades including product updates, bug fixes and service releases

Note: If you previous purchased StatXact and/or LogXact but are not currently covered by a valid maintenance and technical support agreement, the program should continue to run but you will not be entitled to new upgrades or technical support. You may purchase new versions, but only at the standard, current price.

Current software price guide

How to Get Technical Support & Maintenance

StatXact or LogXact If you have a current maintenance and support contract with Cytel, send your question via email to support@cytel.com or call 617-661-2011. Be sure to tell us the name of the person or organization that is the registered owner of the software.	If you do not have a current maintenance and support contract Please contact sales@cytel.com or call +1.617.661.2011
StatXact® PROCs and LogXact® PROCs Registered users receive free maintenance and support through their current licensing agreements. Contact sales@cytel.com or call +1.617.661.2011 for technical support.	Egret® and ToxTools® Registered users can contact sales@cytel.com or call +1.617.661.2011 for technical support at no charge.
Intereted in Cytel software?	Get information about bundled suites and prices.

Change in Daylight Savings Time

A required announcement to Cytel Inc. software products users

Cytel software products (StatXact, StatXact Procs, LogXact, LogXact Procs, East®, Egret, ToxTools®, and EgretSiz) do not use any date/time variable or date/time related information. So the forthcoming change in daylight savings time, as stipulated in the Energy Policy Act of 2005, will NOT have any effect in operating the above software products from Cytel Inc.

Extract from Energy Policy Act of 2005

SEC. 110. DAYLIGHT SAVINGS

(a) AMENDMENT-Section 3(a) of the Uniform Time Act of 1966 (15 U.S.C. 260a(a)) is amended— (1) by striking "first Sunday of April" and inserting "second Sunday of March"; and (2) by striking "last Sunday of October" and inserting "first Sunday of November"

(b) EFFECTIVE DATE (a) shall take effect 1 year after the date of enactment of this Act or March 1, 2007, whichever comes first.

(c) REPORT TO CONGRESS - Not later than 9 months after the effective date stated in subsection (b), the Secretary shall report to Congress on the impact of this section on energy consumption in the RIGHT TO REVERT. Congress retains the right to revert the Daylight Saving Time back to the 2005 time schedules once the Department study is complete.