User Technical Support

We are always here to help you.
Call: 617-661-2011 (Mon - Fri, 9A - 5P Eastern US)
or e-mail us: support@cytel.com

Patch for Cytel Studio 7
This patch is applicable only if you are running Cytel Studio version 7.
Do not apply this patch on any other version.

Not sure which version you're running?
Just launch Cytel Studio and select from menu "Help->About Cytel Studio"

If you're running an earlier version we recommend upgrading to our most recent release.
Please contact us either via email sales@cytel.com
or call +1.617.661.2011

Bug Fixes in Cytel Studio 7
Bug fix: Cytel Studio 7 crashes while exiting.
The file "Plots.dll" contained in the patch below will fix this bug.

Installation Instructions
To install the patch, follow these steps:

1. Download cs7fix.zip to any temporary folder on your computer.
2. Close Cytel Studio if it is running, before applying the patch.
3. The zip file contains a file called Plots.dll.
4. "Extract" the content of the zip file in the folder where Cytel Studio is installed.
For example, if the Cytel Studio is installed in:
D:\ProgramFiles\Cytel Studio 7\.
then extract Plots.dll in the path as shown in the following screen: